Shipping policy

Shipping & Delivery Policy

At SYVEN, we are committed to delivering our products efficiently across France and the European Union. Below you will find everything you need to know about our shipping process.

1. Order Processing

1 to 3 Business Days

2. Transit Time

5 to 10 Business Days (Standard)

3. Delivery

Direct to your Doorstep

🚚 Shipping Options & Costs

Standard Shipping	5 - 10 Business Days	FREE
Express Shipping	2 - 5 Business Days	Calculated at Checkout

*Times are indicative and may vary due to customs, high-demand periods, or exceptional weather conditions.

📍 Delivery Areas

We currently ship to France, Germany, Spain, Italy, Portugal, and other countries within the European Union.

📦 Order Tracking

Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a direct link to follow your parcel's journey in real-time.

Important: Shipping Address

Please ensure your delivery address is complete and accurate. SYVEN cannot be held responsible for delivery failures or delays caused by incorrect information. In case of a returned parcel due to an incorrect address, re-shipping fees may apply.

⚠️ Damaged or Missing Items

If your package arrives damaged or incomplete, please contact our support within 48 hours of receipt. Send photos of the damaged product and packaging to: contact@thesyvenn.com.

Questions? We're here to help at contact@thesyvenn.com
SYVEN — RM Digital Business LLC
Last updated: February 2026